PSMJ Resources
Client Communication Skills for AEC Project Managers
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COURSE OVERVIEW
This course strengthens the communication skills of Project Managers by addressing verbal, written, and non-verbal methods to improve team coordination and client relationships. Participants will explore modern communication tools, techniques for delivering difficult messages, and methods for sustaining client trust and loyalty.
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Developing strong client relationships
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Understanding the factors that influence client loyalty
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Improving client relationships during the project
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Delivering bad news to the client skillfully
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Navigating public agencies, public forums, and politicians
DURATION: One Hour
FORMAT: On-Demand
GROUP TRAINING OPTIONS: Do you have a group of individuals who would benefit from this course? Contact us for details on special group pricing and other options to make team learning easy and affordable!
For more information, please contact our education team at (617) 965-0055 or education@psmj.com.