PSMJ Resources

Critical Success Factors

Regular price $95.00 USD
Regular price Sale price $95.00 USD
Sale Sold out


Before you can finalize a scope of services, you must understand both the client’s critical success factors and those of your firm. And you must be able to quantify them. Once this is done, you can prepare a scope of services that defines exactly what you need to do. If you fail to link the scope of work to the client’s critical success factors, you’re likely to end up with an unhappy client.

The work breakdown structure is a breakdown of that scope in the form of a task outline. The organizational breakdown structure defines who is responsible for each task. The accounting breakdown structure determines how you will collect the costs on the project. Topic covered include:

  • Critical success factors and SMART objectives
  • Identifying and delivering on your clients’ priorities
  • The cost, schedule, and performance matrix
  • Now you’re ready to develop the WBS and scope
  • The work breakdown structure (e.g., task outline)
  • How to prepare an efficient task outline
  • Why project management should be a separate task
  • Your scope of services

FORMAT: On-Demand
CREDITS: This e-learning course is approved for 1 PDH.

COST: $95 (Only $47.50 for AECPMA members. Learn more about membership here)

GROUP TRAINING OPTIONS: Do you have a group of individuals who would benefit from this course? Contact us for details on special group pricing and other options to make team learning easy and affordable!

100% MONEY-BACK GUARANTEE: PSMJ’s e-learning courses are built with proven strategies and tactics to make you more successful.  If the skills and tools you acquire don’t make a positive difference in the way you manage projects, just let us know and we’ll refund your fee. Every penny.  No questions asked.

PSMJ Resources, Inc. is AIA CES-registered to provide this content. This course earns you 1 LU Hour, CEU, or PDH. Not all state and licensing boards accept these programs for learning units.

This course earns you 1 credit towards certification with the A/E/C Project Management Association. This is the only industry-specific certification available for A/E/C Project Managers. Learn more by visiting

PSMJ is a registered provider with the Florida Board of Professional Engineers (provider #3546). PSMJ is a registered provider with the Florida Board of Landscape Architects (provider #2844).

For more information, please contact our education team at (617) 965-0055 or